Partners with Pulse Realty Software to help deliver a better agent & consumer experience
In an effort to help clients differentiate themselves by offering outstanding agent and consumer experiences, PCMS Consulting has signed a partnership agreement with Pulse Realty Software. Pulse was founded in 2006 with the goal of streamlining brokerage operations. By eliminating inefficiencies, brokerages and their agents deliver a better experience to their clients. PCMS will be integrating Pulse into its Business Management Solutions.
“Pulse retained PCMS to do a focus group earlier this year. We wanted to investigate how to better communicate the value proposition of our product.” says Brian Friemel, President of Pulse. “We were very impressed with the results of the focus group and the feedback we received from PCMS’ clients. More importantly we found that PCMS and Pulse share a common vision of the industry. We both believe that the brokerage of the future requires a broker operating system that runs the business allowing the people to run the system. Our product, Pulse, creates accountability and efficiency in processing. It delivers predictable and exceptional agent and consumer experiences. We look forward to continuing our work with PCMS.”
Kelly Sweeney, President of Coldwell Banker Weir Manuel, an existing Pulse client comments, “Pulse is the best transaction management system I’ve seen because it is so much more than what the industry has always considered transaction management. We use Pulse to enforce internal business rules, to improve affiliate business compliance, eliminate duplicate data entry, and to consolidate data from many systems that previously did not work together. In the end it enables customer reporting that our agents use to redefine the consumer experience.”
“We are extremely excited about putting our clients in a further position to differentiate themselves.” states Jose Perez, Founder and Chief Visionary of PCMS Consulting. “As brokerages reinvent their business operations, our goal is to help them look good to their agents and customers. In a world where the real estate transaction has been commoditized, what better service can we offer than one that allows clients to deliver an awesome consumer experience much like Apple, Starbucks, and Nordstrom have done in their respective industries?”
PCMS and Pulse will be offering a series of webinars in early 2012 to help clients analyze their processes and identify ways to streamline what they do in order to deliver a better experience.
Learn more about our Broker Operating Systems by attending an upcoming webinar. All webinars scheduled for 2 PM EST.
Register for Thursday, January 5 Register for Thursday, January 19
Watch the REinvent Webinar Channel to learn about a variety of relevant topics that help you bring change and innovation to your company and market. Each free 30 minute session contains ideas that are designed to spur serious conversation among brokers and their management teams to make a concerted effort to reinvent the way they operate, communicate with clients, and recruit the real estate agent of the future.
About Pulse Real Estate Software
Pulse Realty Software is an operating system for real estate brokerages. Pulse manages the lifecycle of real estate transactions including listings, purchases, and leases. Pulse manages all steps from lead management to closing. Pulse then uses the data collected through the lifecycle of the transaction to enable operational efficiencies, provide management reporting, and enhance the customer experience. For more information, visit www.pulserealtysoftware.com.
